this post was submitted on 30 Apr 2024
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[–] metallic_substance@lemmy.world 55 points 6 months ago* (last edited 6 months ago) (3 children)

To be clear, I'm under no delusions that anyone from the company will see this comment, but this is enough for me to never buy their products ever again. So they have verifiably lost at least one customer for life over this.

On the infinitesimal chance someone from the company does see it who has decision-making power from within:

Fuck (capital F) your garish plastic crap with LEDs plastered all over it. Your products were a hard pass before this, and now I'm encouraging others to avoid you

[–] Anticorp@lemmy.world 15 points 6 months ago (1 children)

My Razor Copperhead mouse lasted less than a year. My Logitech MX518 lasted 12 years before I donated it, and it was still working when I gave it away. My one experience with Razor was enough for me to figure out that they're a marketing company, not a hardware company.

[–] Pilferjinx@lemmy.world 7 points 6 months ago

I feel like all brands are racing toward the bottom now. I pretty sure Logitech replaced most of its switches to the cheap one that's guaranteed for half the clicks they downgraded from.

[–] HornedMeatBeast@lemmy.world 11 points 6 months ago

I have a manufacturer shit-list, and I will never buy any of their products again due to the piss-poor quality.

Razer is on that list. Overpriced crap.

[–] SpaceMan9000@lemmy.world 8 points 6 months ago (2 children)

If you weren't going to buy any of their products in the first place, you're not a lost sale.

[–] Maalus@lemmy.world 5 points 6 months ago

A lot of "I wasn't a fan already, but this makes me not buy their stuff even harder" in these comments.

[–] metallic_substance@lemmy.world 4 points 6 months ago

I am though. The thing is, I have bought their products in the past. At one point I was a customer. This shit makes me a detractor, which is potentially negative sales beyond my own