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CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information (futurism.com)

submitted 6 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

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You know how Google's new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won't slide off (pssst...please don't do this.)

Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these "hallucinations" are an "inherent feature" of AI large language models (LLM), which is what drives AI Overviews, and this feature "is still an unsolved problem."

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[–] Hackworth@lemmy.world 3 points 6 months ago

I do think Perplexity does a better job. Since it cites sources in its generated response, you can easily check its answer. As to the general public trusting Google, the company's fall from grace began in 2017, when the EU fined them like 2 billion for fixing search results. There've been a steady stream of controversies since then, including the revelation that Chrome continues to track you in private mode. YouTube's predatory practices are relatively well-known. I guess I'm saying that if this is what finally makes people give up on them, no skin off my back. But I'm disappointed by how much their mismanagement seems to be adding to the pile of negativity surrounding AI.