this post was submitted on 29 May 2024
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[–] Pistcow@lemm.ee 75 points 5 months ago (3 children)

You know what's been a great experience? Trying to quit Apple+. Took seconds to set up an account on my TV and weeks to cancel. Filled a complaint with my state AG.

[–] _sideffect@lemmy.world 17 points 5 months ago (1 children)
[–] Pistcow@lemm.ee 32 points 5 months ago (3 children)

I disputed the charge every month for about three months. Turns out you need an apple device to reset your apple password or wait weeks for an arbitrary email to verify your account. I don't own a single apple device, but my LG TV had Apple+.

[–] kcuf2@lemmynsfw.com 33 points 5 months ago (2 children)

How the fuck can they require you to have an apple device to reset the password?!?

[–] TexMexBazooka@lemm.ee 12 points 5 months ago (1 children)

My favorite is when they send a 2fa prompt to your phone when you’re trying to use find my iPhone

[–] Grunt4019@lemm.ee 9 points 5 months ago

Actually find my is specifically excluded from the 2fa requirement. There may be a prompt but you can proceed to the find my iPhone screen without the code.

[–] criticon@lemmy.ca 3 points 5 months ago (1 children)

Do you? I don't own any apple device but I was able to reset the password on my very old account to use apple tv+ on my LG TV

[–] Pistcow@lemm.ee 1 points 5 months ago

Yarp. My tv reset and I couldn't remember the password then they required I reset my password on an Apple device.

[–] MystikIncarnate@lemmy.ca 2 points 5 months ago

You can borrow my iPhone for it. I don't use it.

[–] CosmoNova@lemmy.world 4 points 5 months ago

Apple+ is the worst subscription service I‘ve come across. I was interested in 2 shows but it wouldn‘t let me subscribe, browse their catalog or unsubscribe in the browser. I had to use my old iPad to subscribe and unsubscribe because apparently it‘s only meant to be used by apple hardware users? And what‘s even worse I had to use online search engines to actually get to the pages of shows and movies in my browser so I could watch it on my computer. Whenever I tried to go to the catalog directly, it would give me an error. Needlessly to say the stuff that I watched was mediocre at best and I immediately cancelled my subscription as soon as I found out how.

[–] taiyang@lemmy.world 2 points 5 months ago (3 children)

Oh dang I know the free trial, we got that too. Fuck I hope it's not as much a pain to cancel for us.

[–] sigmaklimgrindset@sopuli.xyz 6 points 5 months ago

If you have it from a new iPhone, you can literally cancel it from your settings >> Apple ID >> subscriptions. I have no idea how to do it on any other Apple device (because I don't own any others) but I know my dad had a hell of a time cancelling something for his Macbook.

Good luck o7

[–] ediculous@feddit.nl 2 points 5 months ago (1 children)

How did you make out with cancelling? Despite what people are saying here, I didn't have a problem doing it from a browser and I don't own any Apple devices.

[–] taiyang@lemmy.world 1 points 5 months ago

Luckily I could do it via browser too. I had used the account I had used to also read .notes files (before Google drive could read them) and sure enough I could cancel just fine.

[–] whostosay@lemmy.world 1 points 5 months ago

Spoiler, it will be. Fuck apple and every megacorp like it.