this post was submitted on 06 Jun 2024
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[–] Drunemeton@lemmy.world 128 points 5 months ago (3 children)

Holy Shitballs:

Sam Santala

Jun 5

Also, hilarious that I can't even get ahold of your support chat to question this unless I agree to these terms beforehand.

Jun 5

I can't even uninstall Photoshop unless I agree to these terms?? Are you fucking kidding me??

Jun 5

Realising I also need to agree to the terms if I want to sign in and cancel my subscription

16h

Can someone there give me an email for someone who can cancel my subscription without having to sign in and agree to these new terms first?

[–] lauha@lemmy.one 57 points 5 months ago

Realising I also need to agree to the terms if I want to sign in and cancel my subscription

I'm pretty sure this is not legal in EU

[–] magiccupcake@lemmy.world 40 points 5 months ago (3 children)

I think at that point I'd mail a certified letter and cancel whatever card it's on.

That probably wouldn't work but one can dream.

[–] TexMexBazooka@lemm.ee 21 points 5 months ago (1 children)

I mean it probably would. Their only recourse would be to sue you.

And if you have a decent credit card, and a record of your attempts to contact them and cancel your subscription, they’ll likely take your side if you back charge then block them from your card.

[–] explodicle@sh.itjust.works 9 points 5 months ago

This is why vendors should send us a public address to pay, instead of us sending them a private address to charge.

[–] KonalaKoala@lemmy.world 1 points 5 months ago

What about sending a certified letter to the company in question stating they better reverse the idiotic decision or be prepared to face a lengthy prison sentence for it?

Wipe your system. Then it’s uninstalled.

Cancel your recurring payment. Then that’s done too.