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The Distribution of Users’ Computer Skills: Worse Than You Think (2016) (www.nngroup.com)

submitted 5 months ago by BodaciousMunchkin@links.hackliberty.org to c/technology@lemmy.world

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[–] ian@feddit.uk 17 points 5 months ago (1 children)

Managing digital information today is a horrible mess of silos and big business driven incompatibilities. It often drives people to use PDFs, as there is nothing appropriate. Blame the software/businesses, not the victims/users.

[–] SexualPolytope@lemmy.sdf.org 5 points 5 months ago

I mostly agree with you. But it only works because users give in. They deserve some of the blame.