this post was submitted on 01 Aug 2024
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[โ€“] DumbIceFairy@lemm.ee 6 points 3 months ago (1 children)

I love it when I have to trick those stupid ai chatbots to let me talk to a human customer service rep

[โ€“] Dempf@lemmy.zip 9 points 3 months ago

It has been getting so bad that even boring regular phone trees will hang up on you if you insist on talking to a human. If it's ISP / cellular, nowadays I will typically just say I want to cancel my account, and then have cancellations route me to the correct department.