Technology

59589 readers

3039 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

162

The Sound Of Failure At Sonos (www.forbes.com)

submitted 3 months ago by AnActOfCreation@programming.dev to c/technology@lemmy.world

23 comments fedilink hide all child comments

Sonos's botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.

you are viewing a single comment's thread
view the rest of the comments

[–] AbidanYre@lemmy.world 39 points 3 months ago (1 children)

I had been meaning to check if they had unfucked everything.

Sounds like no.

[–] ryan213@lemmy.ca 23 points 3 months ago (1 children)

I hardly use my Sonos speakers now since the big update. I just replay what I have in the queue and hope it doesn't fail to connect.

[–] AbidanYre@lemmy.world 8 points 3 months ago* (last edited 3 months ago)

Other than the soundbar on my TV, the thing I use it for 90% of the time is an alarm that pays lullabies for my kids from Navidrome. I had to revert the android app and tell everything to never upgrade.