this post was submitted on 25 Oct 2024
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Guess who’s suing the FTC to stop ‘click to cancel’ | Companies fight back to make subscription services harder to cancel (www.theverge.com)
submitted 10 months ago* (last edited 10 months ago) by trespasser69@lemmy.world to c/technology@lemmy.world
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[–] Mercuri@lemmy.world 10 points 10 months ago

It's so fucking stupid. If you can sign up with a click, you should be able to cancel with a click. There's no justifiable argument against that other than corporate greed.

I do remember one of my most satisfying cancelation calls though. I just kept saying, "No." Just "no". No added explanation. No added reasoning. It frustrated the retention employee so much. They were like "but WHY?" They couldn't try to convince me not to quit since I didn't give them any reasons for why I didn't want it, just that I didn't want it.