Said poll.
this post was submitted on 28 Jan 2026
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Customer service was sparse before, now it is nonexistent.
AI is not impressive or worth all the trade offs and worse quality of life. It is decent in some areas but mostly grifter tech.
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(4 replies)
Don't build AI into everything and assume you know how your users want to use it. If they do want to use AI, give me an MCP server to interact with your service instead and let users build out their own tooling.
While no doubt it may be that most users of DuckDuckGo are anti-AI given the nature of the service and who it attracts, the 90% metric makes me believe that the people who ambivalently use DuckDuckGo's AI (and are not pro or anti) did not vote in this at all and may find themselves using DuckDuckGo less if they see the surface-level convenience randomly disappear from the service.
So I assume they'll get rid of the AI and they'll see a drop in users overtime as a percentage of minimum effort types get confused or annoyed. And then they'll bring it back as they see a drop in users, annoy the users that hate AI and they'll leave as well. And neither group will end up ever returning.
This whole poll was a terrible idea.
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(1 replies)
Most objective article (sarcasm)
In fact it has a whole-ass “AI” chatbot product, Duck.ai, which is bundled in with DuckDuckGo’s privacy VPN for $10 a month
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(7 replies)