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Fake rooms, props and a script to lure victims: inside an abandoned Cambodia scam centre— Sprawling compound, including mock-up banks and police offices, uncovered by Thai military in border clashes (www.theguardian.com)

submitted 5 hours ago by Beep@lemmus.org to c/technology@lemmy.world

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It is as if you have walked into a branch of one of Vietnam’s banks. A row of customer service desks, divided by plastic screens, with landline phones, promotional leaflets and staff business cards. A seated waiting area and a private meeting room. All of it features the OCB bank’s logo, or its trademark green colour.

This is not a genuine bank branch, however. It’s one of various “mock up” rooms inside a sprawling compound on the Thai-Cambodian border, where criminal groups are accused of using elaborate and industrial-scale fraud schemes to trick victims into handing over money.

The scammers behind the compound targeted people not just in Vietnam, but across Asia, Australia and South America, according to documents and props discovered inside.

Within the six-floor building, in the Cambodian border town of O’Smach, there are rooms designed to look like offices for police forces from Australia, Singapore and China. There are even fake uniforms, badges and scripts to be read over the phone to victims.

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[–] frongt@lemmy.zip 10 points 5 hours ago (2 children)

Ok but what was the point of the mockup rooms? The article doesn't say

[–] partial_accumen@lemmy.world 3 points 2 hours ago* (last edited 2 hours ago)

It eludes to it here:

In one script, victims in India are told they are being contacted regarding claims of “illegal advertising” and “harassing text messages” sent from their mobile number. Another script, on the desk in a fake Australian police office, instructs scam workers to call restaurant owners claiming they are from a police department and need to order boxed meals for an event. At a fake Singaporean police office, a fraudulent letter stamped “notary public” accuses an individual of money-laundering.

Putting myself in the place of a victim, if someone calls or txts me randomly claiming to be a bank office that is investigating a problem with my account, I'll probably dismiss it, or at most make a phone call to my bank (to a phone number I know is the bank, not one they give me).

If instead its a video call where I could clearly see they were in a very convincing bank, I might give it more legitimacy. I probably helps the scammer actors to be in the set to maintain the mindset. They could probably work together with other scammers in the same building something like: "Sir, I'm contacting you from [your bank]. [Police department from another country] has reached out to us because your account flagged for attempting to pay for [illegally imported goods]. I'm sure this is a mistake, but can you jump on this Zoom call I'm in with the officer so we together can make it clear to the officer this is not your doing?"

[–] funkajunk@lemmy.world 10 points 5 hours ago

So they can appear on video and seem legitimate?