this post was submitted on 20 Jun 2026
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96
Just 16% of Americans think AI will benefit society, despite chatbot use climbing to 49% of US adults (www.techspot.com)
submitted 8 hours ago by sanitation@lemmy.today to c/technology@lemmy.world
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[–] jaschen306@sh.itjust.works 6 points 1 hour ago

I'm a dev at work with 1 dev Jr dev under me.

We are in desperate need of another jr dev. But my work rather spend tokens.

So I setup agentic workflows which works 90% of the time. The 10% requires a me, a senior developer to babysit the workflow. My hourly cost are significantly higher.

After calculating the token usage and my hourly rate there are still some savings using the agentic workflows. But not much.

But we end up sacrificing is a pool of junior developers that I can train to be a senior. If I ever leave the company the entire company is screwed.

[–] minty@aussie.zone 6 points 2 hours ago (1 children)

How much of that use is "forced"? If people use google they're using AI whenever they search

[–] gravitas_deficiency@sh.itjust.works 2 points 2 hours ago* (last edited 2 hours ago)

Exactly: the numbers that are being cited by the companies which have a vested interest in pumping up LLM usage stats, even if it’s just the appearance thereof, are - surprise, surprise - fundamentally biased. And of course, the spineless fuckwit generation of journalists that most of the populace uncritically relies upon fail to dig any deeper than the first-order patterns in the data, or to point out the likely obvious biases.

This is not hard hitting journalism. This is the appearance of hard-hitting journalism.

[–] gedfromgont@piefed.ca 5 points 3 hours ago

Of course chatbot use is rising when every shitty website replaced their support pages with one. What else can I do but use the stupid chatbot?

[–] rafoix@lemmy.zip 4 points 3 hours ago (1 children)

I use ai chatbots like I used to use Google.

Google sucks now so AI chatbots tend to give direct answers at the moment. I know it’s a limited time before enshitification kicks in.

[–] mysteryhumpf@feddit.org 2 points 3 hours ago (2 children)

Do you click on the links to check if it’s actually true what they say?

[–] rafoix@lemmy.zip 2 points 50 minutes ago

Only if it’s important. Usually it’s just trivial stuff.

[–] Feathercrown@lemmy.world 1 points 2 hours ago

Not op but I do with the google AI summary if I'm not able to reasonably verify its truthfulness against my own knowledge.

[–] eestileib@lemmy.blahaj.zone 8 points 4 hours ago

49%

This is going to be worse than leaded gas

[–] cleverotter68746@lemmy.1095.me 0 points 2 hours ago

sanitation — it's fascinating how 'benefit society' is the core metric here, while chatbot use is almost double. I wonder if it's less about direct societal benefit and more about practical, individual utility in daily tasks? People might not see AI solving world hunger, but they're happy to use it for writing emails or debugging code. We've been looking at this from a developer's perspective, trying to bridge that gap between perceived 'benefit' and actual useful application. More on that if helpful at https://cxgo.ai/l/dUJxR7P.

[–] howrar@lemmy.ca 4 points 4 hours ago (1 children)

100% of Americans (rounded to the nearest 1%) participate in capitalism. How many of those actually support the system?

[–] echodot@feddit.uk 1 points 4 hours ago

They're probably been mandated to use AI at work. I know we've been mandated to do it, they haven't actually started tracking you said yet but they've said they're going to.

[–] Postmortal_Pop@lemmy.world 24 points 7 hours ago (2 children)

I'd like to see the data for that 49% of adults. It feels high and I wouldn't put it past some companies to report mandatory AI bots as increased use by customers. I know Amazon requires it to do returns now, and I've had more than one site bring up the chat bot if you wanted access to content.

[–] LemmyEntertainYou@piefed.social 1 points 1 hour ago

Unfortunately A LOT of less tech-savvy people absolutely love AI chatbots. All of my girlfriend's family regularly ask ChatGPT random shit multiple times a day. Many of my friends have taken to using ChatGPT for every single online enquiry. It's a worrying world.

[–] acosmichippo@lemmy.world 20 points 6 hours ago (2 children)

it's here

it's "% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot". They didn't ask about regular use, it's the total number of people who have ever used a chatbot in any capacity. So with that framing 49% doesn't surprise me. Of course the percentage of people who have ever used a chatbot is going to go up over time.

[–] Feathercrown@lemmy.world 4 points 2 hours ago* (last edited 2 hours ago)

Yup. I used Gemini like a year before it took off back when Google first sent out testing invites, because I wanted to see what it could do. That's very different from active use, but this survey would count me as a regular user.

Although since Google shows me an AI summary whenever I search now, maybe I count as an active one anyways... along with everyone else who uses Google.

[–] bigbangdangler@reddthat.com 8 points 4 hours ago* (last edited 4 hours ago)

Of course the percentage of people who have ever used a chatbot is going to go up over time.

Yes, and crucially, it never goes down.

It's like asking: "do you use a motor vehicle?" And then counting everyone who has ever been in a car, a truck, a bus, or potentially even a train as a yes. It plainly conflates active users with exploratory or incidental users.

The only reason to do such things is to inflate numbers because being honest about them makes it look bad.

[–] Opal@lemmy.dbzer0.com 2 points 4 hours ago

I don't pay for any, but I use AI. That doesn't mean that I don't think it is destructive to society. I would rather it fail and go away, but that doesn't seem likely.

[–] Ledivin@lemmy.world 8 points 7 hours ago

If anything... 49% sounds low, considering how many of these shit-tier chat bots are becoming required. Nobody is choosing to use them, given the choice, and the companies that force it are all losing market share because of it.

[–] 1984@lemmy.today 0 points 3 hours ago

If you would know the iq of those 16%, it would scare you. :)

[–] garbage_world@lemmy.world -3 points 4 hours ago

Americans are stupid