A lot of this started in the US because the big telecom companies were paid a lot of money by the government to roll out broadband in the middle of the country, where customers are spread out enough that they didn't want to bother building the infrastructure, but they took the money and did none of the work. So, these communities did it themselves. Some of them literally burying fiber optics cables by hand through their farm fields.
I remember reading somewhere a few years ago about how this is feasible on the neighborhood level now at potentially better speeds and cheaper than the telecom companies with a satellite connection that people can use via a wi-fi network across the neighborhood.
"When I was young, they told me that one day, AI would do the menial labor so that we would have more time to do what we love - like art, music, and poetry. Today, the AI does art, music, and poetry so that I can work longer hours at my menial labor job for lower wages."
Also, on point one, I still see a lot of job hirings for personal secretaries and people for data entry and to take minutes at meetings, and plenty of people complaining about not being able to actually talk to somebody on the phone to get their problem solved.