I worked a call center briefly and did this with an older lady for about 15 minutes. She was just talking about how she spends her time and what her daughter was up to. I got called into the boss's office because they heard the conversation. I tried to cover my ass saying I was trying to build rapport, but I got told quantity over quality. Make the calls, follow the script, close the sale. So glad I only wasted like 2 months of my life there.
Side note, the main business model itself was a scam. The "sale" wasn't even a real sale. We were feeling out for people with bad credit to send to our "partner" law firm for credit repair. If they signed up with them after the transfer for $100/mo, only then did I get any commission. And it paid commission against minimum wage, so you only ever saw a benefit if your commissions alone surpassed what your minimum wage paycheck would be. Man, every detail I can remember about that place is scummier than the last. Fuck them and everyone like them. I'm ashamed to have counted myself among their number, however briefly.
Made the switch to Tidal, and I only have a couple nitpicks: no console app and it does this weird thing on desktop where it plays a split second of paused music when other apps or windows are opened. They're small things though, and I'm happy to be supporting artists more.