this post was submitted on 03 Dec 2024
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Online play has been broken for a long time for Warcraft 2 on gog. I complained like 2 years ago that they never sent me a code, and they said they were aware of the problem and were working on it. I complained again and they never answered.
I'm all for game preservation, but gog is kind of a shitty company. They can convince me otherwise by having better customer service (or by developing a launcher that actually works).
What's wrong with the launcher?
I've never used it because it doesn't work on Linux. However, Heroic works just fine w/ GOG, and apparently the Heroic dev gets a cut from purchases through Heroic, so not being able to properly use GOG Galaxy isn't really an issue anymore.
To each their own, I suppose. I love GOGs efforts, and I love the convenience of being able to purchase old games there and know they are pre-patched (sometimes with unofficial patches), made compatible with modern systems and play-ready. Their launcher/store is whatever, but I don't think I've ran into any game where it's required to run it to launch.
Bad customer service is unfortunate, however. I've never personally had to deal with them but that does suck.
Honestly I will likely continue to support them anyways - despite my grievances against them, they are still doing a better job at preservation than their competitors.