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Pixel 6, 7 series get an extra two years of software upgrades (mobilesyrup.com)

submitted 1 week ago by Sunshine@lemmy.ca to c/technology@lemmy.world

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[–] philpo@feddit.org 12 points 1 week ago (5 children)

If only the fucking phone would work that long.

My Pixel 6 Pro was replaced twice within the two year warranty. Always for display errors(Display crapped out partially or has sudden "green flashes" when in maximum low light setting). Each time was a customer service nightmare and took ages. The current arrived damaged (they send you refurbished phones which in theory would be okay if they would actually be refurbished - last one was still reeking of smoke) and the FP did not work, additional loading only works when the cable is pushed in to the maximum by hand. When contacted they refuse further customer service claiming their service period ended (it did not, legally they are obligated according to the laws here), but their customer service agents do not give a shit. "It's written here" and "then sue us, lol!" are quotes.

The problems with the screen are known and there are hundreds of posts about it online. Each listing similar troubles.

I really loved the phone when it worked. Great camera, perfect size for me, clean OS, a lot of bang for the buck. But shit like that made me get a Samsung.

[–] Aux@sh.itjust.works 11 points 1 week ago (2 children)

I had my Pixel 2 for 4 years, now my Pixel 6 is 3 years old. You just got unlucky.

[–] flying_sheep@lemmy.ml 5 points 1 week ago (1 children)

Exactly the same here. I went Nexus->Pixel 2->Pixel 6

Works flawlessly, except of course that I only get like ~28h of battery life instead of the ~48h in the beginning

[–] Aux@sh.itjust.works 3 points 1 week ago

Well, I guess P10 is our next purchase :)

[–] 0x0@programming.dev 1 points 1 week ago (1 children)

My old Nokia easily outlasted those.

[–] Aux@sh.itjust.works 4 points 1 week ago (1 children)

Were you Nokia able to create this comment you just made?

[–] 0x0@programming.dev 1 points 1 week ago

The 3210 no, the N types maybe but i've never owned one. Ask Val Kilmer.

[–] Speculater@lemmy.world 10 points 1 week ago (1 children)

I'm sorry you dealt with all that. My anecdote is that my 6 Pro has worked flawlessly since day one and I'm not kind to it.

[–] finitebanjo@lemmy.world 8 points 1 week ago* (last edited 1 week ago)

I replaced my OS on day 1 so it's not the same but I've also had no issues aside from a brief power draining issue that got patched shortly after.

[–] ben_dover@lemmy.ml 9 points 1 week ago (1 children)

still happily using a pixel 4a, your mileage may vary

[–] philpo@feddit.org 3 points 1 week ago

The 4a was beast tbh. Loved that one.

[–] Appoxo@lemmy.dbzer0.com 2 points 1 week ago

My Pixel 7 Pro worked very good so far.
The Pixel 8 I bought for my mother was faulty but after the RMA everything was honky dory for her and she seems happy.

[–] ubergeek@lemmy.today 2 points 1 week ago

My Pixel 6 pro needed one replacement, for a dead green circle in the corner.

They insisted it was my fault, and I loaded unapproved software that did it (I didn't, I'm boring with my phones these days).

It got replaced, I had to pay to get it replaced (25USD)...

The phone was a disappointment, though, from day 1.