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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by ooli@lemmy.world to c/technology@lemmy.world

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[–] riskable@programming.dev 5 points 10 months ago

My biggest complaint about self checkout at Walmart (specifically) is that I still have to wait in line! There's 20-ish self checkout machines of which 15-20 will be working and like fucking forty regular checkout lanes with two cashiers working. So of course there's going to be a long ass line for the self checkout!

It's lane upon lane of wasted space. If you're only ever going to have 3-4 people working then you should only have 3-4 non-self checkout lanes!