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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by ooli@lemmy.world to c/technology@lemmy.world

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[–] 1rre@discuss.tchncs.de 2 points 10 months ago* (last edited 10 months ago) (1 children)

I mean Booths aren't that small, they're just exclusively north-western & fill the same niche as Waitrose, who have virtually no stores in the north west as a result

That means their customer base is pretty much a perfect intersection of people who won't want to use a self-checkout - older people & people who are friendlier to strangers

[–] mahomz@lemmy.world 2 points 10 months ago (1 children)

28 stores is small by UK supermarket standards. Sainsbury's alone have over 1400. I can't reasonably consider Booths reflective of trends across the country, perhaps for the reasons you suggest.

OP's question as to whether the UK is rejecting self checkout on any level isn't really addressed by the example in this article.

[–] EnderMB@lemmy.world 2 points 10 months ago

Booths is basically unheard of anywhere else in the UK. The only reason I've heard of them is because the bald guy on TikTok that reviews the worst towns in the UK did a video on them.