this post was submitted on 21 Jan 2024
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https://youtube.com/watch?v=PCc2Ug2dXmY

Customer purchased Asus Rog 24GB 4090 from amazon but received fake 4080 instead

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[–] MrZee@lemm.ee 39 points 10 months ago* (last edited 10 months ago) (1 children)

Someone bought a pallet of returned products and found this as one of the returned products. So what?

It is important to note that this pretty useless concoction of non-working parts – dressed up as one of the best graphics cards available to consumers in 2024 – wasn’t sold as a new model. It was received by an NWR customer in a pallet deal from Amazon Returns.

We can’t know for sure, but the product received by NWR, apparently from an Amazon pallet deal, may have been an Amazon return where a faulty Franken-graphics-card was returned and someone kept a good working one. The outward description of a cracked PCB and melted power connector might even suggest another level of deception used to return this switched product.

[–] Rentlar@lemmy.ca 34 points 10 months ago* (last edited 10 months ago) (1 children)

Seems to me like either Amazon sold the scam product that the customer returned since it wasn't what they ordered, or the original customer did a switcheroo with some broken card. That would be the pertinent part of the story for me.

As far as the pallet buyer is concerned it's a swing and a miss and they probably should move on.

[–] remotelove@lemmy.ca 28 points 10 months ago* (last edited 10 months ago)

It was likely return fraud and is super common with PC components. The logic is, is that your average customer service rep doesn't know how to correctly identify parts that are being returned and doesn't give a shit about the return as long as the customer doesn't throw a fit. I would imagine this is still the case with Amazon since there is little human interaction.

I worked with a kid at CompUSA who did that with GPUs. He got arrested, or at least, escorted out of the store in handcuffs. Back then, and I don't know about now, most retail stores had an RMA cage where one or two people worked comparing part number and serials for expensive part returns. When your name is on the receipt and you work at the same store, you are gonna have a bad time.