this post was submitted on 28 Jul 2025
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Even if you mail it to Google, they will make you pay for the screen before they will do the swap. That's what happened with my 4a. I had them ship it back instead and took the cash.
What do you mean? Did your phone already have damage to the screen, or they were making you preemptively pay in case the screen broke?
I mailed in my 4a which had a fully intact screen, they claimed it was damaged and would have to replace it to do the battery. I think they were just telling that to everyone because they knew they'd probably break it.