this post was submitted on 17 Oct 2025
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I work in a company that has 30k+ employees throughout the world. Management integrated Salesforce two years ago, and it's been a shit show. Everyone hates Salesforce, but I guess Salesforce must have the best sellers in the world?
CRMs go in, but they do not easily come out. ESPECIALLY Salesforce.
Yeah, they advertise heavily and their salespeople will promise the world. Managers don't have to use it so they never feel the pain.
It's a powerful platform, sure, but like similar business platforms, just because you can configure, customize, and extend it doesn't mean that you should. The more you do that the worse it gets. Same deal with SAP, Sharepoint, etc.