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this post was submitted on 20 Mar 2026
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Technology
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Even better than that is Siteground's absolutely abysmal support system.
In order to access support they force you to type your question into their chatbot first. This is not optional. It's the only way to get support.
Fools that we are, we actually tried the solution the chatbot offered. This resulted in a good amount of time wasted looking for settings that didn't exist, because the solution was total bullshit. They claim they've customized this thing to give helpful outputs, but it's clearly just ChatGPT with a custom prompt.
When we finally spoke to an agent I pointed this out and they responded with the stock "You should always double check the output of AI" line.
DOUBLE CHECK WITH WHOM, YOU MOUTH BREATHING MORON? THIS IS YOUR OFFICIAL FUCKING SUPPORT CHANNEL. YOU LITERALLY DIDN'T GIVE ME ACCESS TO ANY OTHER KIND OF SUPPORT UNTIL I USED THE CHATBOT FIRST, SO WHERE IN THE ACTUAL FUCK AM I SUPPOSED TO DOUBLE CHECK THE OUTPUT?
Is it with a customer service agent? Is that what you're saying?! That I should ignore whatever it tells me, wait until I can talk to a representative and then do whatever they say instead? Because if that's the case, WHY IN THE FUCK ARE YOU FORCING EVERYONE TO TALK TO THE BOT FIRST??!!!
Absolutely fucking asinine idiocy. Anyway, don't use Siteground, they fucking suck.
You shouldn't talk to customer support agents like that. They're not responsible for the actions of the shitty company, and you are giving them a bad day for no reason.
Jesus fucking Christ.
OK little Timmy, today we're going to learn that sometimes people express things in their "inner voice", but they don't share those things in their "outer voice".
And sometimes, later, they might share those "inner voice" thoughts with other people in an environment where it's safe to do. But it doesn't mean they have to express those inner voice thoughts to the person that they were thinking them about?
Does that help you understand better? Would youv maybe like a juice box and a lie down to think about it?