this post was submitted on 17 May 2026
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i do think its mostly about an excuse for workforce reduction rather than pull some other bullshit excuse from their ass they can use this one,for a time at least.
An example is here in Australia our biggest bank, CBA, crowed they reduced their workforce and saved a bunch from AI, turned out they just literally offshored and hired in India
Eventually customers will get super frustrated with telling the chatbot that this didn't solve the problem.