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70,000 ATT customers are without service across the US (arstechnica.com)

submitted 9 months ago* (last edited 9 months ago) by TravisKelce@lemmy.world to c/technology@lemmy.world

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[–] Shdwdrgn@mander.xyz 117 points 9 months ago (3 children)

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[–] BigMikeInAustin@lemmy.world 72 points 9 months ago (3 children)

"If we stop counting, then the problem will stay small." - an "unpresidented" cheeto

[–] ObsidianZed@lemmy.world 14 points 9 months ago

Thanks, I forgot about that.

[–] Shdwdrgn@mander.xyz 7 points 9 months ago (1 children)

Yeah that worked out so well...

[–] MrSpArkle@lemmy.ca 2 points 9 months ago

I mean, it did. It made republicans even more averse to facts.

[–] zip@lemmy.blahaj.zone 2 points 9 months ago

Dammit. Now I want Cheetos...

[–] mipadaitu@lemmy.world 17 points 9 months ago (1 children)

Doesn't help that the title implies that's the actual count, not the number of reported problems from one website.

Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

[–] Shdwdrgn@mander.xyz 3 points 9 months ago

Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.

[–] anonionfinelyminced@kbin.social 12 points 9 months ago (1 children)

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[–] DoomBot5@lemmy.world 1 points 9 months ago (1 children)

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[–] otp@sh.itjust.works 2 points 9 months ago

The other commenter said "bill", but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it's ok if people don't pay that particular bill right away...