this post was submitted on 01 Mar 2024
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Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

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[–] ArchAengelus@lemmy.dbzer0.com 56 points 8 months ago (2 children)

I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

[–] punkideas@lemmy.world 25 points 8 months ago

It shouldn't be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

[–] AA5B@lemmy.world 7 points 8 months ago

Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there