this post was submitted on 09 May 2024
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[–] leds@feddit.dk 36 points 6 months ago (2 children)

Got this:

Hello, Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell. We believe there is not a significant risk to our customers given the type of information involved.

What data was accessed? At this time, our investigation indicates limited types of customer information was accessed, including:

  • Name
  • Physical address
  • Dell hardware and order information, including service tag, item description, date of order and related warranty information
[–] Snapz@lemmy.world 11 points 6 months ago

~~Hello, Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell. We believe there is not a significant risk to our customers given the type of information involved.~~ Sending you this single message satisfies our legal disclosure requirement. Beyond that, we have no actual intention of fixing this, providing you with a meaningful compensation for the breech or really doing anything different at all truthfully. Fuck you.

[–] fossphi@lemm.ee 7 points 6 months ago (1 children)

So people know how expensive a computer is at the address. What could go wrong

[–] IHawkMike@lemmy.world 15 points 6 months ago (1 children)

Right, because international hackers are going to mobilize boots on the ground across the world to steal your fucking Optiplex.

[–] sugar_in_your_tea@sh.itjust.works 4 points 6 months ago* (last edited 6 months ago) (1 children)

I think it's more likely that an attacker would make a fake collections call if you bought something really expensive, especially if they can prove you bought on credit or something. A little ChatGPT and you'd have a targeted script to use.

[–] the_artic_one@programming.dev 3 points 6 months ago (1 children)

The leak didn't include phone numbers or emails but I'm sure there will be attempts at spear phishing businesses since they can figure out the business name from the physical address.

It's trivial to get phone numbers given an address in most cases.