this post was submitted on 13 May 2024
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We used Teams at the last org I worked at, we rarely had issues. The UI wasn't bad in my eyes, we had integrated our phone system into teams too. Calling someone on the other side of the country via teams was simple.
Admittedly the service did get worse before I left and there were a couple of Microsoft outages which cut all our text based communications for a day (phone system still worked)
I'm using slack right now but would prefer something self-hosted but that's well out of the scope of the current mob I'm with.
If you ever reach a point where self-hosting does become a possibility, I'd recommend checking out Mattermost.
Not sure how long it's been since your last org, but a lot has changed in the Teams universe as of late (and mostly not for the better).
Eh, it works pretty well in our org. We use it for almost all of our meetings, and we have pretty much no issues. Then again, our entire team is on macOS and we have it integrated at the corporate level (so meeting rooms and whatnot use it), and it's a pretty solid experience.
My main complaints are:
We use Slack for text communication and impromptu video chats, so the chat issues don't bother me all that much.
so your main complaints are that its most basic usecase sucks, but it works quite well. which is it?
Chats are not the most basic use case for Teams, meetings are. And meetings work pretty well.