this post was submitted on 13 Feb 2025
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Fediverse

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If the fediverse is to be adopted by the masses, the onboarding experience needs to change. A new user can't be presented with a choice of instances as part of signing up or at least the process of making the choice needs to dumbed down a lot. I don't know how or if this can be solved, I just know as someone involved in app development and UX that the current experience won't work.

My mother would not know how to handle this paragraph: "Lemmy.world is one node in a network of hundreds of Lemmy instances. Before you sign up here, take a moment to explore all the instances at https://lemmyverse.net/. You may find an instance with a regional or topical emphasis that speaks to you! Don’t worry about being left out; Lemmy instances are interconnected so users from each instance can participate with communities on other instances."

For mass adoption it needs to be so simple that even non-techie older people can get through it without feeling like they might be doing something wrong.

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[–] Emperor@feddit.uk 1 points 1 day ago

I've said it before but join-fediverse needs to ask a few simple questions to walk new users through a decision tree that offers them a couple of instances at the end of the process:

  • What service are you looking for?
  • Where are you located?
  • What languages do you speak?
  • What are your interests?

This is just what I'd do if someone asked.me about joining the Fediverse and should help minimise decision paralysis.

[–] rako@piefed.social 55 points 6 days ago (5 children)

I think everyone agrees that the fediverse experience is highly different from the centralized experience, but I disagree that the fediverse must necessarily hide what it is and reproduce such a centralized system.

We've been fed the lie that tech is "easy" when it isn't at all, but that is not a problem. Driving a 2 tons box around at hundreds of km/h takes some skill, some time to learn, but we don't consider it too hard and skippable. I think we should put our efforts into simplifying the explanations, showing what it brings and what you lose, if we want more people to join (and I do)

[–] AnonomousWolf@lemm.ee 28 points 6 days ago (1 children)

We just need good defaults.

Sure driving a 2 ton box around takes skill, but we should still make it as easy and smooth ride as possible. Add Power Steering, Climate Control, ABS, Navigation, a Radio etc.

We shouldn't give people a shitbox and expect them to enjoy driving it, especially when they're used to better.

If we don't fix our bad UX, we're going to filter out all non tech savvy people, and create a bubble.

[–] Blaze@lemmy.dbzer0.com 9 points 6 days ago (7 children)

Default way to access the platform for the average potential news joiners is mobile

Voyager, Thunder, Artic provide good defaults.

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[–] Thatuserguy@lemmy.world 6 points 6 days ago (1 children)

Honestly to a certain extent I think being decentralized is somewhat beneficial. Perhaps it's just the fact I've been visiting forums for like 20 years and feeling jaded, but I never liked that any knuckle dragger could easily make an account and act like an ass.

It's not a very high bar to clear to figure out how to sign up for lemmy, so if you can't even figure that out, maybe it's for the best to help prevent polluting the user pool. If you're gonna be an ass, you should at least have to work for it.

[–] Kichae@lemmy.ca 8 points 6 days ago (1 children)

Being decentralized and there being a significantly higher bar of entry aren't intrinsically linked. The only things easier about Reddit compared to a phpBB forum are that Reddit a) generates you a username, and b) has a mobile app that only works with reddit.com. Name generators can be included in the signup process, but we can't really drop having to point an app at a particular website in a distributed model.

The fact that "Lemmy" isn't a website or a single, definable place on the Internet is where the friction comes from. You can point to Reddit, and say you "saw x, y, and z on Reddit this morning" and it be a meaningful statement. You can't substitute "Lemmy" into that sentence, though, because there isn't a Lemmy.

There's a thousand Lemmys.

[–] rako@piefed.social 6 points 6 days ago (1 children)

Spot on. Focusing on the software is the most tech-centered approach one can do, unfortunately tech people suck at make something excellent for non-tech people.

People don't like it but we need to put more focus on the fediverse as a network, say the AP word exactly once as to not confuse, but always operate in that state of mind.

And tech people must build a web extension to do fediverse stuff while being somewhere on the web ! That's what a User Agent is for, doing stuff for me

[–] ArtificialHoldings@lemmy.world 1 points 5 days ago (1 children)

Can you expand that last line? I don't understand clearly what you mean.

[–] rako@piefed.social 1 points 5 days ago

Browsers are not supposed to be only "html document viewers". In spec parlance, they are supposed to be agents for doing whatever the user wants to do: that's why they also offer facilities for passwords, for example.

The fediverse is a bunch of web servers each with the accounts on it. When I am subscribed on instance A and go on an account on instance B, today the browser acts as a document viewer: I can see what the profile wants to show me, hopefully it has a button that properly redirects me but then I leave the context of the message I was looking at.

What I want instead is for the browser itself to offer me fediverse actions: like, comment, reply, directly from where the content I'm interacting with is. I don't expect browsers to do that soon so the next best thing is web extensions

[–] ColeSloth@discuss.tchncs.de 4 points 6 days ago

Good tech is easy an intuitive. Computers got popular after you could use a mouse and got a gui. Ipods dominated over the competition because of how dumb easy it was to use. Reddit was easy to move to from Digg because it was pretty much a clone in how it worked. Zero learning curve.

Popular tech is almost always easy.

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[–] FundMECFSResearch@lemmy.blahaj.zone 33 points 6 days ago* (last edited 6 days ago) (1 children)

That’s why I when I recommend the threadiverse (aka. lemmy or piefed or Mbin) to people I just send a link to an instance I think they’ll like. Instead of explaining the whole thing. If they join the instance with time federation will start to make sense to them and they might migrate later on.

[–] Kichae@lemmy.ca 17 points 6 days ago (1 children)

This.

There are rough edges to the actual onboarding experience, of course, but the joinlemmy and joinmastodon and joinwahtever websites really aren't a part of it. They're more of an ad for admins, demonstrating that there's an active network of sites already using the product. The fact that not even the product develoeprs seem to understand this is a real issue, though.

Honestly, we need to stop sending people to "Lemmy" or "Mastodon" or whatever. Those are website engines. It's like sending someone to "WordPress" when you want them to read your blog.

[–] FundMECFSResearch@lemmy.blahaj.zone 11 points 6 days ago* (last edited 6 days ago)

I look at it this way. If my grandparent asks me how to do “the email”, I’m not going to explain to them how they could choose protonmail or nextcloud or whatever. I’m just going to choose and send the one I think is easiest for them to set up.

[–] cRazi_man@lemm.ee 23 points 6 days ago (2 children)

I'm pretty techie and I've been here for months. I still don't fully understand why it matters and how a different instance would have changed my experience. The fediverse is so fragmented, it would be dumb to stick to one instance. My app is always set to browse "all". Everyone commenting seems to be from different instances. I'm certainly not going to start reading about different instances at signup when it presents the fact that you will be able to access all instances anyway. I picked randomly from one of the most popular choices. This whole process of a selection of an instance sounded good to software engineers, and sure this is how the technology fits together.....but these are "back end" issues that I (and other normies) don't care about at all. Users do not want to get into the weeds of how the back end works and it is certainly off putting.

[–] ProdigalFrog@slrpnk.net 4 points 6 days ago (3 children)

Different instances that have a unique interest or theme will determine the type and feel of content in your local feed, and can have a tangible community as you recognize names from your instance. That's the main difference.

[–] Endmaker@ani.social 8 points 6 days ago (2 children)

unique interest or theme will determine the type and feel of content in your local feed

Then selection of interests and themes should be included in the onboarding process, instead of the mumbo-jumbo about choosing instances.

[–] Kichae@lemmy.ca 5 points 6 days ago* (last edited 6 days ago)

The onboarding process should be happening after this point. People shouldn't be going "I want to join Lemmy!", because that's kind of a non-sensical statement. Lemmy is a website engine. They should be going "I want to join awesomewebsite.com. Oh, and look, I can see stuff from anotheraweseomewebsite.net, too! That's so cool!"

If the website itself cannot provide a compelling reason as to why someone should sign up for it, then why should they sign up for it? So that it can be a dumb-terminal for some other website?

[–] FundMECFSResearch@lemmy.blahaj.zone 3 points 6 days ago* (last edited 6 days ago)

This isn’t always the case though. That’s just one example of difference between instances.

Instances can change everything, from being able to view nsfw content, if you can downvote or not, and who you can talk to (big difference between instances federated with ML/grad/hexbear and not. (And then the BeeHaw Defeds make a difference too).

[–] concrete_baby@sh.itjust.works 4 points 6 days ago* (last edited 6 days ago) (3 children)

Unique interests can be already be self-curated by subscribing to certain communities. All apps have the subscribed feed. There's no need for communities of a certain type to be on one instance.

Edit: typo

[–] ProdigalFrog@slrpnk.net 3 points 5 days ago* (last edited 5 days ago) (1 children)

It's not that the local tab replaces your home 'subscriptions' tab, it's that it's nice to have in addition to it.

My instance, slrpnk.net, caters to solarpunk topics only, and we're small enough that it has a tight community of regular posters whom I recognize. In my local tab I can see at a glance just the stuff posted to my community, with my other subscriptions not mixed in and cluttering it up. I also see in my local tab what's being posted in communities I'm not subscribed to, but will often have comments from our members since we all collectively view our local tab. It's like a sort've town square feel that my all and subscriptions tab don't have.

I like having access to both.

[–] concrete_baby@sh.itjust.works 3 points 5 days ago (1 children)

See, this falls apart when there's another instance that focuses on solarpunk. When some communities on that instance become more popular and active than the communities in your local instance, you'd want to be subscribed to the solar punk communities on that new instance too. Now, your local feed is only showing you solarpunk communities hosted on slrpnk.net but not solarpunk communities on other instances. This distinction is not meaningful because where a community is hosted can be totally detached from the content. The users you know by handle can also be very active, if not more active, on other instances talking about solarpunk than slrpnk.net.

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[–] Kecessa@sh.itjust.works 3 points 6 days ago (1 children)

Your instance is defederated from four other instances, so yeah it has an influence.

[–] cRazi_man@lemm.ee 4 points 6 days ago (2 children)

Where/how do I check or know what impact that has? I think this just further strengthens the point that Lemmy is not welcoming to normal users at all and is just for specialist nerds.

[–] Kecessa@sh.itjust.works 3 points 6 days ago

Lemm.ee/instances

But there's this website that also tells you if other instances are defederated from yours: defed.xyz

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[–] Blaze@lemmy.dbzer0.com 16 points 6 days ago* (last edited 6 days ago) (2 children)

"Lemmy has 47k monthly active users

Feel free if you have any questions"

Edit: voyager link

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[–] donuts@lemmy.world 15 points 6 days ago (1 children)

This keeps coming back from time to time. imo we need an instance or method to sandbox newbies.

My old comment:

A custom feed that allows new members to see a variety of the best that Lemmy has to offer would be a good start. Then, when they are comfortable with the platform and its dynamics, they can customise it further, or swap the newbie feed for their own custom filter (which practically would come down to community subscriptions, I suppose?)

Now instead of making this comment very long, I’ll put in an video game anology to make it a bit more digestible:

What we need is a tutorial area that showcases all the different things that the Lemmy endgame has to offer. Creating memes, sharing news, the art of shitposting, being a lurker, actual discussions vs just scrolling to see the funnies: all these things are enjoyed by different types of people, and before they can reclass and enjoy the wild open world of Lemmy, it would be good for them to get comfortable with the controls and settings in a relative safe space.

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[–] Glitterkoe@lemmy.world 13 points 6 days ago (7 children)

I think they should stick to the "email provider" analogy. Whole paragraph should be something like:

The only thing you need to start interacting with the Fediverse is an account with one of the many providers, just like with email! Providers are freely available across the globe: pick one that suits your location or interests best! You can start browsing the content of nearly the entire Fediverse from whatever provider you choose. Don't worry, you can always create an account with a different provider later.

You could add a sentence or two about where to find sensible defaults or link an article that explains the more subtle things.

I think the emphasis on instances (and not naming them the more familiar providers) hinders adoption.

[–] AnonomousWolf@lemm.ee 5 points 6 days ago (1 children)

That's a great analogy, but it's too big a barrier for many, most give up before picking a instance, we should set good defaults and then the users can figure it out once they are used to the platform.

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[–] Shawdow194@fedia.io 4 points 6 days ago

Never considered it like that, good analogy

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[–] TORFdot0@lemmy.world 11 points 6 days ago

If people can’t understand what federation is then just send them directly to .world or lemm.ee or another big instance. If they have common sense then send them to join-lemmy and let them pick an instance. If someone is unable or unwilling to learn a very basic concept then they probably are not going to be a very good neighbor to have on the fediverse.

I agree that the discoverability of communities needs improvement. I think that most instances should add starter pack like features with the most popular communities for people to choose to subscribe to when onboarding new users.

In my opinion, finding the right and active communities to subscribe to is the biggest onboarding hurdle, not picking an instance. If picking an instance is a hurdle, that person wasn’t willing to try another site in the first place

[–] stevedice@sh.itjust.works 10 points 6 days ago* (last edited 6 days ago) (1 children)

lol not happening. Lemme just say it again: Lemmings are completely disconnected from reality. They can't fathom that some people can't or don't want to spend time figuring that out. They will argue for days that "it's not that hard" and people should just learn how to do it or stop being lazy or whatever before doing anything about it.

Edit: I hadn't even read the other comments in this thread before I typed this. There's someone literally saying they want to gatekeep the fediverse from people without tech knowledge.

[–] curry@programming.dev 5 points 6 days ago (1 children)

It's the same with linux distros. One of the instances could get a critical mass of newbies but we will still have die-hards trying to gatekeep the entire fediverse.

[–] stevedice@sh.itjust.works 4 points 6 days ago

Oh, I'm sure the Venn diagram between Lemmings and Linux users is a circle.

[–] nutomic@lemmy.ml 4 points 5 days ago

You're welcome to improve the text. That said the site is in large part aimed at instance admins and technical people. For normal users it's better to link them directly to a specific instance.

[–] NaibofTabr@infosec.pub 6 points 6 days ago (1 children)

Do we want 'mass adoption'? and if so, why? and what would that look like, if we had it? how would we know that we had got it, and what good would the getting do us?

[–] AnonomousWolf@lemm.ee 5 points 6 days ago

Whether or not we want mass adoption I can't say, but what we don't want is to have a filter that only tech savvy people get past.

We want all kinds of people on Lemmy, not just tech savvy people that push through the bad UX

[–] ekZepp@lemmy.world 5 points 6 days ago

They should just add an automatic joining option based by location for the ~~Lazy ass~~ new users with the option to manually join any instances.

[–] Landless2029@lemmy.world 4 points 6 days ago

What if instances could be tagged with their focus?

Then during an app user creation they could click a few "topics" and narrow down the choices to a much shorter list including member counts?

[–] pound_heap@lemm.ee 3 points 6 days ago (1 children)

I think this should be baked into client apps.

The popular email analogy works here too. When you are setting up a new phone, you get a default email client app that offers you to log in or sign up to the default email service. And usually user can choose to log in with their service if choice, for which they have to sign up in advance outside the client app.

Having a default Fediverse client on new phones is not happening anytime soon, but if someone's mother installs a client app from the store link sent to them by a family member, she can get similar default onboarding experience.

Default instance can be picked by geo location, or maybe the less used out of 3 most popular instances. Or even maybe an instance ran by the client app developers.

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[–] ColeSloth@discuss.tchncs.de 3 points 6 days ago

Your mother would ask you what the hell an "instance" was and then think that picking one meant she couldn't look at posts from any others.

[–] gazby@lemmy.dbzer0.com 2 points 5 days ago

I think the replies in this thread are doing a good job making OP's point honestly 😓

[–] ricdeh@lemmy.world 3 points 6 days ago (1 children)

It just isn't possible, and we should want to dumb down the introduction too much. The Fediverse is not a centralised medium, and to participate in it, its users should understand that, analogous to how you would instruct people before using motor vehicles. Some things are just essential and need to be taught. Not teaching the stuff doesn't make it disappear. If some people cannot get behind the idea, then either find novel, intuitive ways of conveying it, or just accept that they cannot be a part of the Fediverse.

[–] Blaze@lemmy.dbzer0.com 8 points 6 days ago (2 children)

I've seen people using Voyager for a year and not even knowing what their instance is. They seem content, vote, post just like on Reddit.

People can drive a car without knowing what type of engine it is. They turn the wheel, it turns.

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