Technology

Long term FAFO, for them. They burned a customer for life, with me, when they laid data caps down.

Maybe, just maybe, Comcast should have spent all those government subsidies to update its infrastructure to full fiber and not bullshit like packet shaping, inspection and throttling to improve its bottom line and stop customers from using to the fullest extent the very thing we were paying for.

Before I moved, the local government subsidized fiber came into my neighborhood in 6 months (I was pretty far out there in the burbs) and I had 4gbit fiber for $80 a month compared to the forced triple play package I was locked into so I could have the fastest speed from Comcast (800mbit/30mbit) for astounding $350 a month. Top that off, I had a data cap I nearly exceeded monthly of 1tb and that cost and additional $50 for “unlimited“.

So good riddance Comcast/xfinity.

finally got fiber and price hasn't changed in 5 years. Comcast/xfinity annual beg for better price. felt good to cancel

despite ... unlimited data

Unlimited data isn't a selling point. That is shit you always had that Comcast took away, only to realize customers really fucking hate that. Returning to a basic level of service isn't a boon; there is a looming Comcast threat they will fuck you again.

despite price guarantee

It's a 1-year-promo price. Comcast just delays raping your wallet for a year in hopes you will lie back and think of England when the time comes.

Reminder that Comcast is funding Trump's ballroom and also has a contract with ICE.

Good. Fuck them. They fucked everyone else long enough.

At one point in 2017 I was paying $60/month for 30 Mbps/5Mbps.

Five. Fucking. Megabits. Up.

Fuck Comcast, it's not even real Unlimited. You have to use their device, which is the most unsecure device in the world AND they still impose bandwidth caps and throttling if you exceed a certain amount in a day or week calling it "Excessive Use".

Ditching Comcast is one of the best decisions I think I've ever made.

I went with the T-Mobile home internet for a while, and then we got fiber in the area, so I went and changed to them, but if I can avoid it, I'll never give Comcast another dollar of my money.

Maybe take some of that broadband expansion money you took over the last 20 years and upgrade your network.

Imagine how fast this decline would have been if not for all the collusion between providers. I was always surrounded by better options that just didn’t quite serve my area any time I was forced to use these twats.

I desperately need a competitor to come in. They're trying to raise my bill 50% right now and there's not a single other broadband service at my address.

I would love to become one of these lost customers.

They would lose me, if I had an alternative. In my neighborhood it’s cable or 1mbps DSL. Neighborhoods across the street to the east and west both have nice and cheap fiber but my neighborhood is older than one and less affluent than the other.

I dont like my ISP but it does let me use whatever ports I want for self hosting. Comcast does not without extra fees and even then its very expensive.

Tipping point. Their reputation is complete trash. People only subscribe to Comcast as a last resort.

Customer service matters assholes

I actually switched to Comcast recently. The only fiber option we have is AT&T and they have been literally adding $5 to our monthly bill every few months or so. What started as an $80/mo deal became $105/mo for no apparent reason.

Comcast was offering asymmetrical 1 gigabit with a 5 year lock at $65/mo. Install came out the next day and it’s been fine. I’m far more likely to hit 1000mbps actual on Comcast than when I had ATT. But on the flip side the service has a tendency to blip every now and then. No major packet loss or anything just the occasional slowness.

Both companies can go to hell the moment my city introduces municipal fiber. But that’s highly unlikely.

I was paying like $25 for decent speeds and 1tb cap. I was happy. Then randomly it goes up to over $80. Guess my "promo" ran out. Called thinking it was an error but fully canceled instead. They offered the same service but for only $60. Or maybe they can find a promo and itll only be $50. No, well maybe this promo could be $40 and well give you a free phone. Jesus Christ no, fuck off.

We switched to symmetrical gigabit the moment it was available, in fact we were one of the first in the state. I’m never going back. In 5 years we’ve only had to call for help once and they didn’t need to come out to do anything. They were able to fix the issue over the phone in about 5-10 minutes. The rest of the time the internet just fucking works.

Amazing how offering a working product gets you customers.

I'm so glad I live someplace with competition. Google fiber is the best internet I've ever had. It actually functions like the advertisements for Comcast used to claim but for less cost. Fuck Comcast

as it leans harder into wireless bundling and other business lines like Peacock and theme parks

Theme parks.

"Kids, pile into the van, we're going to Comcast World!"

I'm sure they own lots of IP from their various acquisitions. But, fundamentally they're a cable company.

I had to deal with Comcast customer service a lot for various reasons in the last few decades and I always dreaded it. I'm happy to not be on their service anymore. Fuck Comcast. I still have a contact in my phone for them and this is the profile pic I chose for it