Louis taking the financial hit for all of us. One of the few people that are "famous" I would buy a coffee if I were to see him on the street.
this post was submitted on 11 Jun 2026
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He seems mean spirited and just a bit unstable to me, but I think that’s just an encode/decode mismatch in communication styles. What’s important is he can speak the truth to power AND BE HEARD. And for that I will absolutly cheer that crazy bastard on.
I believe a bit of that we're seeing is being self-titled as "dark woke" lol. I'd count myself among them. Where, instead of trying to hold decorum and be super duper respectful, if you see or hear someone doing something immoral, you call that shit out and you do it hard. Modern day "punch a Nazi" and not accrue assault charges essentially.
Not to turn it entirely political, but I see it as the next step based on how politics have evolved. Conservatives would often do and say terrible things themselves, but then they'd tell liberals/centrists "but where's the tolerant left, where's you're decorum, how could you do these terrible things" etc etc and it would work fairly well where establishment dems would shrink back in their holes or they'd "work across the aisle" and produce half measures that barely helped the public, if at all, rather than standing on principle.
Now, I think you're seeing a lot more, especially leftists, essentially say fuck that and push back and go on the offensive to knock them down a peg. And given that most conservative talking points are all bluster, they have no real principle or ideology, it falls flat with a more aggressive stance backed up by facts and principle.
Louis gives off that to me, as many leftists are grounded in principle to do what is right for people and humanity. He's saying, look, Samsung, you're a piece of shit and I know you're a piece of shit to others, and I know that you know others won't be able to push back against you, you're taking advantage of them. So fuck you, I'll stand up for both myself and all the others you've been harming. Let's fucking go.
People are tired. And we know what is right. And we're tired of being gaslit and taken advantage of.
An example of what I'm kind of talking about: https://www.youtube.com/watch?v=9ZzZCo_JKO4
Often these cases are taken on contingency. The lawyers are always the true winners of these lawsuits
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No, no I don’t think I will.
The wording of Samsung's warranty seems to support this conclusion:
"{...}during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product." [emphasis added]
What's funny is this wording was likely designed to try and screw over the customer and backfired, because historically a used SSD has always been cheaper than the original purchase price. But in this specific market, it works in the consumer's favor.
Which is, of course, why they suddenly feel entitled to not follow their own rules.
Happy cake day!
I guess the question is what the price was when he submitted the claim.
Edit: Today's price isn't necessarily the price when the claim was filed.
$949
Now here’s a guy who at least bothered to read the title.
There's a time difference between today and when the claim was filed.
He sent it off, they sent it back, and he tested it before they offered the purchase price as a refund.
I know this because I bothered to read the article
It was a video. And covered in said video.
No, that's the price when the refund was offered. The warranty states it's the price when the claim was filed.
As stated in the video, this was not done long ago. This is why he has to wait 60 days.
This and the battery thing are some good content.
Oh the battery thing is delicious drama. Just chef’s kiss
Do you have a link? OOTL
I want to consume it.
Just had a similar thing happen to me. Bought some WD reds. Two drives were DOA. Since no drives were available to replace them, I could return for a refund. Then had to buy drives when they were in stock again at double the price.
I haven’t bought WD since they lied about the SMR horseshit.
It’s like DoorDash giving you a partial refund and not actually getting you what you ordered when there is a fuckup by the restaurant.
How satisfied are you with your customer support? I didn’t get what I fucking ordered!
i am chargeback level satisfied
doordash is a horrible example...
they do nothing but keep you lazy.. they don't make the food, package the food, or see the food.. that's the restaurant's problem, not doordash
that said, don't use doordash... or Uber...
You have no idea how helpful DoorDash/Ubereats is for people with health issues and no support network. I'm not going to share any of my details but I'd be in a much worse situation if I couldn't rely on DoorDash for meals.
Yes, before the invention of DoorDash people with health challenges just died. No one could order food and have it delivered by cabs or the restaurant. Not like pizza places did delivery at all let alone base their whole business model around it. Really just a good thing such Uber and Dash companies came along to be super valuable middlemen charging a fee to everyone involved.
Pizza every day isn’t great.
And those other contexts were not as pervasive as DoorDash has become.
I worked delivering food when I was young, all food was able to be delivered way back. It was not just pizza and very common, DoorDash and the like have just gaslit everyone into thinking they are needed. I remember the small town I lived in even had a program to pay for cabs to get groceries for people with limited mobility (this was in the 90's). We have abandoned working systems like meals on wheels in favor of for profit middlemen.
DoorDash supplanting meals on wheels is terrible. I don’t mean to argue otherwise.
I think awareness of the options was really low, though. And that’s probally what I’m speaking to. And I expect my ignorance was shared. I see your point though. And I can see how I was speaking from ignorance there.
While maybe more people are aware of a way to deliver food and basic supplies in the era of DoorDash, I never really meant to defend them. It just made sense to me that the pervasiveness of DoorDash is improving access. But it’s definitely not improving affordability. Not at all, holy shit.
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St Louis fighting for us again. We don't deserve this hero but we fucking need him
Doubt that'll change in a good way for us. I believe that they just going to change refund policy to the price that was at the time of buying.
It's small claims court, so anyone else getting fucked by this wont benefit. It's going to take a bigger case. This will be forgotton about in a coupke months and Samsung will keep doing it.
Not true. If you can cite another similar small claims case against the company, the Judge will take that under consideration as well.
It's only not beneficial if they settle outside court and have a non disclosure agreement. And that's not going to happen with Rossmann. There is zero doubt in my mind that he would turn down a million dollar payout to keep quiet.
Most business laws are just pay-to-play regulation anyways
But if he has success, well, I can go to the lawyer and show him that success (because I'm in the same boat right now), maybe it just needs more cases...
Unless Rossman shares a template for individually suing them in any state. Maybe they will start to play fair when they are defending 25,000 individual lawsuits.
You do realize that is exactly what he will do, right? He’s a spiteful little shit. John fucking Deere is terrified of him for a reason.
I have to wonder, what are the horcruxes of Louis Rossman?
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I'm rooting for him, but I also can't recall any warranty agreement that didn't include something along the lines of "or refund of original purchase price at manufacturers discretion" as an acceptable remedy instead of replacement.
At the bottom of the article it cites that they have the right to refund if they can’t repair or replace, but since they’ve shown plenty of stock in their own store they can replace. He also cites their own policy which reads “refund the then current market value of the Product”.
Agreeing with you here, they probably had the last line there to save themselves money, as historically tech items lose value over time, so if you bought an ssd for $200, and 6 months later needed to be replaced or refunded, historically they can realistically offer you $150, as that would traditionally be the new market value after 6 months, but in today's timeline, now its apparently worth $900 and they probably don't want to pay that.
Samsung hurt itself in confusion
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Ah, but current market value of a BROKEN SSD is much lower, so....
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