mack505

@beastlykings Not looking for a rally, just venting into the void. Although I am old enough to remember the days when calling a company out online would often get a personal response and quick resolution.

@beastlykings “The guy” is me.

I haven’t bothered with a blow by blow chronicle of the issues. My biggest issues are

1. It broke. (Shit happens)
2. Spent ~2 weeks going back & forth with “try this” via email.
3. Finally cleared to send for service. No communication from service center. Gone for a month.
4. It’s back and still not working, with a new problem.

Sent another email and am awaiting their reply. Frustrating.

@Galle43 @framework @SecritLyfe Will see how they respond to my latest frustrated email.

@Galle43 @framework @SecritLyfe They email me back at least. Went though about a week of "try this, try that" before insisting that they take it back for service. It disappeared into the service center for a month, then reappeared today STILL NOT FIXED.

But my 13 is great, and they're nice.