this post was submitted on 27 Jan 2026
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A huge portion of Europe runs on WhatsApp. And many places use it as there primary communication for customers.
Well I blame them for making a terrible decision there. Europe does a lot of things right, this is not one of them.
Indeed. It had a very quick spread when it first came out and as such it became the default way to message and call people. Nobody sends SMS. I mostly do calls through WhatsApp: I live in a foreign country and thus calling from my country's number I would occur in additional costs. I do have a phone number for the country I live in, but I don't charge it as that would require me to pay 2 phone numbers. However, across Europe internet plans do not charge extra when in another country and thus calling through WhatsApp I do not incur in extra costs.
When WhatsApp first came out that is why it became a big thing: you don't have to worry about the limit of SMS anymore. You paid 1€/year for the app and got the most basic plan which provided internet and you could send all the messages you wanted to anyone.
Agreed.