this post was submitted on 12 Oct 2024
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[–] humblebun@sh.itjust.works 305 points 1 month ago (22 children)

Hi. Microsoft employee here. That's happening because we don't give a shit and we are being replaced by folks from India

[–] RageAgainstTheRich@lemmy.world 136 points 1 month ago* (last edited 1 month ago) (3 children)

I hope you're having an amazing day! I am a windows fan and user, just like YOU! I will do my very best to help you solve your issue. I know you have had a bad experience and it must have been very hard for you. But rest assured, i will help you to the BEST of my ability!

Please try running the troubleshooter.

(troubleshooter doesn't fix anything)

Try reinstalling windows. Goodbye!

And then they fuck off and stop reponding.

[–] kautau@lemmy.world 86 points 1 month ago

This is every forum response on MS forums, it’s infuriating.

“I have super specific error code with super specific driver that was changed with super specific windows update.”

“Me too!”

“Same, here’s some more info from event viewer”

“Maybe try uninstalling the device”

“Uninstall my WiFi card?”

“Hi I’m bob from Microsoft you should run sfc scan now and that will fix it”

“That didn’t fix it”

“Ok here’s how to reinstall windows”

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[–] BestBouclettes@jlai.lu 103 points 1 month ago (2 children)
[–] quink@lemmy.ml 46 points 1 month ago

And then try DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth that'll get rid of the 9GB file for sure. If not, reinstall everything again and again and again.

[–] endofline@lemmy.ca 22 points 1 month ago (2 children)

Does it fix anything btw? I'm just wondering how it does work after all

[–] BestBouclettes@jlai.lu 34 points 1 month ago

If I remember correctly, it scans system files and replaces broken/corrupted ones. It can work on some issues, but it's not a fix all thing.

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[–] GoTeamBoobies@lemmy.world 14 points 1 month ago (1 children)

As former MSFT employee who just got replaced by India... I'm kind of relieved I'm gone. Working for them felt like working for the bad guys

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[–] Kongar@lemmy.dbzer0.com 155 points 1 month ago (7 children)

This is the third update in like six months that is horribly broken. There was a windows 10 update that wouldn’t install because the recovery partition that Microsoft’s installer created was too small. The prior win 11 update just won’t install for lots of people and there’s no real rhyme or reason. Now this crap.

They just don’t give a shit anymore. Microsoft had a great run folks, time to move on.

[–] kautau@lemmy.world 44 points 1 month ago (2 children)

I’m honestly waiting for a crowdstrike level BSOD from one of their updates at some point. At that level, corporations would recover in the same way they did from crowdstrike, but consumers who didn’t understand how to roll back, or restore from backup, restore windows, etc would be livid and hopefully it would create some awareness on better understanding and control of the products you buy and use

[–] Toes@ani.social 26 points 1 month ago

Microsoft has largely mitigated this concern by pushing all their fresh updates to the consumers for testing before pushing them to their sensitive business customers.

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[–] Toes@ani.social 33 points 1 month ago (4 children)

They also released an update that broke dual boot Linux installations. Still feeling that one

[–] Kongar@lemmy.dbzer0.com 16 points 1 month ago (1 children)

Oh right! Forgot about that one! FOUR major screw ups.

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[–] EddoWagt@feddit.nl 29 points 1 month ago (1 children)

Remember the dozens of times a Windows 10 update could potentially wipe your personal data?

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[–] LaunchesKayaks@lemmy.world 29 points 1 month ago

Part of my job is keeping all of the endpoints my work manages up to date with patch compliance. I've had to create exceptions for the past two windows 11 updates because they won't run on most machines for no reason. It's been a pain in the ass. I can't just add the machines to the exception list without doing basic troubleshooting because "procedure" and I've spent so much time doing absolutely unnecessary shit.

[–] dan1101@lemm.ee 21 points 1 month ago (1 children)

I have avoided Win 11 by disabling TPM in BIOS. Because I expect MS would eventually figure out some way to install 11 otherwise.

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[–] match@pawb.social 15 points 1 month ago

That's not even counting the ones that make your user experience worse on purpose

[–] SynopsisTantilize@lemm.ee 14 points 1 month ago (22 children)

I'd say they started the misstepping after they "fixed" Vista with windows 7. After that, they tried to hard instead of slow rolling. Windows 10 was good but 11 is just....windows 8 again.

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[–] Treczoks@lemmy.world 100 points 1 month ago (8 children)

Nothing that cannot be fixed by a Linux install.

[–] Pringles@lemm.ee 27 points 1 month ago (14 children)

For personal computing, sure. For enterprise environment, eh not really.

[–] WhatAmLemmy@lemmy.world 46 points 1 month ago* (last edited 1 month ago) (1 children)

With the amount of money corporations and governments have spent on Microsoft — the last decade alone — they could have filled the gaps in linux and the annual cost for ITSM would be significantly cheaper. Instead they've spent more and have grown far more dependent on proprietary software, they don't own or control, to manage their core business ops and data; the longer their dependence on SaaS, the more they'll pay.

[–] Fizz@lemmy.nz 34 points 1 month ago (1 children)

Yep, Imagine how good the software would be oif we had all the governments and enterprise paying into open source instead of Microsofts pocket.

[–] WhatAmLemmy@lemmy.world 19 points 1 month ago

Can you imagine a world where public money was only spent for the public good? What a world!

[–] raspberriesareyummy@lemmy.world 17 points 1 month ago (7 children)

The only (larger) enterprises that insist "we depend on Windows" are those with shitty corporate IT :)

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[–] demizerone@lemmy.world 100 points 1 month ago (2 children)

All this shit is because some exec had a revelation that windows didn't need QA anymore.

[–] Archer@lemmy.world 29 points 1 month ago

There was a former employee that talked about it, they moved from actually testing on real hardware to automated VM testing and started missing a lot more

[–] interdimensionalmeme@lemmy.ml 17 points 1 month ago

That's the most generous interpretation

[–] kshade@lemmy.world 47 points 1 month ago (1 children)

You could fit an entire modern OS in that space, together with all the drivers, a web browser, an office suite, graphics editor, an IDE and a compatibility layer for running Windows applications.

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[–] Brkdncr@lemmy.world 39 points 1 month ago (19 children)

Wasn’t this reported as being a result of the preview build?

[–] Diplomjodler3@lemmy.world 23 points 1 month ago* (last edited 1 month ago)

It was released. Did you read the article?

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[–] shortwavesurfer@lemmy.zip 37 points 1 month ago (12 children)

Linux Mint. You are welcome.

[–] MehBlah@lemmy.world 29 points 1 month ago

Hold my beer while I boot to linux.

[–] ICastFist@programming.dev 18 points 1 month ago

buT sToRAgE iS cHeaP!!11!1!

[–] notastatist@feddit.org 16 points 1 month ago

I mean, having windows in your cache is already bad luck

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