Buying from a reputable operation spares you from a lot of this. Amazon is all hot garbage across the board.
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It wasn't technology, but i ordered a new mad lib style book for my kid from Amazon. The book arrived with cellophane around it and a nice label that clearly said new. Once opened, it was very obvious the book was used, since the last kid had already filled out the whole damn thing including his name and address inside the cover.
I'm not mad at the kid, although his parents are probably bad people for returning the book at that point. I am livid that Amazon didn't flip to any random page in the book too determine if the book was used or not.
Fuck Amazon.
Iirc correctly, Amazon actually doesn't resell their returns. At least not through their storefront.
They have "return auctions" where returns are put onto a pallet and then people bid on them to purchase. Apparently this is cheaper than having a workflow for their returns, checking them to make sure they are resellable, and then stocking them back into their warehouse.
So are all these people who say they are buying from Amazon actually buying from 3rd party sellers on Amazon? I'm always confused by these stories with used items being delivered.
The principal issue is this, Amazon commingles stock. This means that there is one box for a particular SKU. If a seller sends product to Amazon for fulfillment it gets dumped into the bin with everyone else's.
This means that if a seller sends counterfeit or poor products to Amazon it gets mixed in with the real ones from other sellers or Amazon's own stock. This causes major problems as you can see.
Yup, this is the real answer. Verified vendors’ stock isn’t kept separate from the shitty scammers’ stock. Vendor has 10 good memory cards in stock, and a scammer has 5 fakes? The bin will have all 15 cards… So buying from the vendor doesn’t guarantee you get a real memory card, because the counterfeits are in the same bin.
Every professional photographer knows that good SD cards are Sandisk branded and come from B&H Photo Supply… While bad SD cards are Sandisk branded and come from Amazon.
Yeah this stuff is why i never buy tech from Amazon, you never know if you're gonna get a counterfeit item
This isn’t exclusive to Amazon. I had it happen with friends build back in the Newegg days.
Newegg is still a thing, you just need to check the “Sold by Newegg” filter.
I had it happen to me at MicroCenter. Got a mechanical keyboard, in a seemingly-new box. No return sticker on it. Opened it up, and the damned thing was missing like six keys and absolutely covered in gamer chud. Someone very obviously bought it, put their old keyboard in the box, and “returned” it. And whoever took the return didn’t bother checking, or mark it as an open box.
You can order friends on newegg?
Yea, but only open box or refurb. Not new.
16 GB DDR2 + 16 GB DDR3 makes 32GB DDR5, right?
32 GBGB DDDDRR5 actually. Much better!
32 GB² DDR²5
Cost doesn’t seem to matter with return fraud. I recently received a “new” $6 item that had its contents replaced with a $4 item and then taped shut. Seriously, who wastes their time on this stuff?
Probably the same people running Pokémon card hustles. I recently saw a guy acting all pissy he had to wait in line at target to buy some packs, started berating the workers “you work at target, you’re broke as fuck”. The workers actually went in on him, I was so happy to see it. They made fun of him for trying to hustle over cards for children and told him to go home and cry to his mom about it.
That’s the kind of loser wasting their time on 2-5 dollar profit per return.
Keep in mind, whenever you think too hard about these sorts of things, this is one of those operations that could apply to Hanlon’s Razor: “Never attribute to malice that which is adequately explained by stupidity.” Many people make the incorrect assumption of something like, “They must have done some clever supply-chain wizardry," or “There’s a smart cost-reduction plan behind this.” When in reality, a lot of times, the actual explanation is something like a mid-level manager wanted a slide that said “cost savings," then procurement was pressured due to some personality ego problem, engineering objections were ignored, the math was never checked, and in the end, nobody involved actually understood unit economics. Maybe exchanging a $6 part for a $4 looks good in volume, but they only did this 20 times, resulting in $40 of savings which was erased by their reputation and incompetence.
I have worked government contracts. I have worked with shitty project managers. There's a lot more of these mistakes than you realize powering economies.
Its amazon, just return it. That's really the only good thing about amazon anymore, easy returns.
Not really anymore for me. A few times this past year they snuck in the return shipping cost at about $10-$15 USD. The page showed the cost refunded then added back. I don't know but it fooled me.
With this hardware shortage insanity, I won't be surprised if they get more aggressive with return shipping fees.
amazon has been getting less generous with the returns for years now.
Especially if you have more than a few returns per year.
Except in the UK for some reason where you can email and message them for months and pay your own damn return shipping and get fucked about and never recieve a refund.
They tried to fuck me on a return once and after a month of it sitting in limbo i filed and won a dispute though my card provider instead.
Matter of fact i think it was over ram too, but it was over a year ago.
I think I will just go to Microcenter
I miss Microcenter
I wish I had a Microcenter less than 8hrs away. Best Buy is all I have and I am not buying there.
I stopped ordering tech on Amazon when I got a fraud twice in a month on back-to-back orders a few years back.
First was a laptop that wouldn't start. I looked at the bottom and the scewes were mostly stripped, and once I got them out most of the components had been removed from the boards.
Second was a Spyder color calibrator. What I got instead was a iPhone 4 screen protector with a sticker slapped on with the UPC for what I'd ordered. When I tried returning it, they gave me flack for slap-tagging a return, but I was able to escalate in that case.
@chiliedogg @themachinestops
Amazon will consistently facilitate fraud. I had sworn I would not order from them, but it seemed there was an exceptional deal on a certain type of tortilla.
There were supposed to be 12 bags of tortillas, but there were only 10.
I read there guidelines, and there is absolutely no recourse for something like this. I opened the box, now it's mine.
I had decided quite firmly I wouldn't deal with them, and it was a serious mistake when I did.
Amazon Let Its Drivers’ Urine Be Sold as an Energy Drink
Drivers urinating in bottles has been reported in the past, but what wasn’t known is that some claim they also get penalized for having those urine-filled bottles in their truck when they return to the warehouse.
...
To avoid penalties, they end up discarding the bottles by the side of the road. Butler searches the roadsides near Amazon warehouses from Coventry to New York to Los Angeles and more often than not strikes liquid gold.
From there, it’s laughably straightforward for Butler to get Release listed for sale on Amazon, with very few checks and balances in place to ensure the product he’s selling is safe and legal. “Releasing the drink was surprisingly easy,” Butler told WIRED. “I thought that the food and drinks licensing would stop me from listing it, so I started it out in this Refillable Pump Dispenser category. Then the algorithm moved it into drinks.”
It's sickening how little Amazon seem to give a fuck about this. They could easily tighten up their vetting of sellers, but heaven fucking forbid they only report a $50,000,000,000 profit this year instead of $50,003,000,000.
They've invested extensively in automating their supply chain to the point that humans aren't looking inside these boxes anymore. And as customer support is increasingly replaced with AI, the ability to flag and report businesses for fraud has erodes even as the businesses themselves have grown more sophisticated in duping Amazon anti-fraud systems.
The quest to remove every actual thinking human from the inside of your business results in humans outside of your business exploiting the blind spots to the hilt.
No sympathy for anyone who still supports and buys from Amazon.
I hate buying from Amazon and avoid it as much as I can, but one thing I’ve noticed in the last 5-10 years is that brick and mortar stores seem to have given up completely. It is shocking how many times I’ve wanted to buy something, often very common, from popular brands, and I try and find a local store to buy it from only for that store to be out of stock or just not stock it at all. It feels to me like these stores are filled with “stuff” but none of the things I want to buy.
I buy and maintain about $20K of computer equipment a year for my lab. We learned around 2020 Amazon is a nest of scammers, from the suppliers to the delivery people.
There has been a significant resurgence of local computer supply retail because millions have been ripped off and only now buy in person.
I ordered 2x32GB DDR5 on Amazon two years ago and received 1x32 and 1x8 in the same package.
Luckily they replaced it for me completely, still wild. Can only imagine it's going to get worse.
Buying electronics from Amazon is really rolling the dice. I've received so many inadvertent open box returns... it's just a matter of time before you get burned.
So they don't have the resources to check returned goods or what? Or they simply don't care enough?
Don't order from Amazon. Easy fix.
Hold sellers accountable. Actual fix.
I personally believe the platform provider needs to be accountable because they take a cut for the convenience and safety of the transaction.
I ordered a 4tb SSD, received an SSD heatsink in the box.
Don't buy expensive shit off Amazon. They don't do anything to prevent fraud.
Just ordered some digital photo frames for xmas gifts, and neither one of them work. One is apparently an opened box return. Trashy!
Why put a weight? DDR2 weight vs DDR5 weight difference wouldn't be noticeable until they put the weight in because now it would weight 3x what it should. I suspect the person claiming fraud is the one committing fraud or this is a fake article.
The article that this article is based on (found here) has pictures showing that the DDR2 sticks had fake heat sinks put on. The weight is behind the fake heat sink to make it feel more authentic. I had the same initial thought as you, but heat sinks add a decent amount of weight.