this post was submitted on 18 Mar 2026
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[–] billwashere@lemmy.world 11 points 1 hour ago (1 children)

In the footage, a gate agent appears to advocate for the passenger while the flight crew insists she must leave aircraft.

Pretty sure I’d get up and walk off the plane. Not sure I wanna be on that flight with that flight crew.

Not sure what these douche bags were thinking. Great advertisement to NOT fly Frontier though.

[–] qjkxbmwvz@startrek.website 8 points 1 hour ago (1 children)

Pretty sure I’d get up and walk off the plane. Not sure I wanna be on that flight with that flight crew.

IANAL but it might be better for the future lawsuit to be forced off.

[–] billwashere@lemmy.world 5 points 54 minutes ago (1 children)

No I meant just as a sympathetic passenger.

You’re likely totally right about the deaf person.

[–] qjkxbmwvz@startrek.website 2 points 47 minutes ago

Oh durr, yep, agree...not the flying experience I'd want.

[–] ChicoSuave@lemmy.world 132 points 4 hours ago (3 children)

The footage, posted by TikTok user legallyswiftie13, captures a tense exchange between airline staff and passengers on the plane as the woman explains she is deaf and had already noted the accommodation on her ticket.

Frontier Airlines says passengers who are deaf or hard of hearing can request assistance either during booking or through the airline’s “Manage Trips” tool.

According to the airline’s assistance page, crew members can work with travelers to, “establish a way to share important flight information,” once they are on board.

The passenger, who is visibly emotional in the video, repeatedly says she is willing to comply, but feels humiliated by the situation.

“I didn’t do anything wrong,” she says in the clip while gathering her belongings.

The U.S. Department of Transportation’s Air Traveler Disability Bill of Rights states that airline staff who interact with passengers must be trained to recognize and accommodate the needs of people with disabilities.

Lawsuit incoming. Or expect MAGA to overturn the ADA.

[–] forrgott@lemmy.zip 7 points 43 minutes ago

Lawsuit incoming. Or expect MAGA to overturn the ADA.

That's literally on their to-do list, aka Project 2025.

[–] CubitOom@infosec.pub 71 points 4 hours ago (4 children)

Accommodating people with disabilities is "woke".

[–] Reverendender@sh.itjust.works 2 points 40 minutes ago (1 children)

Accommodating people for no material gain is “woke”.

[–] thermal_shock@lemmy.world 1 points 3 minutes ago* (last edited 3 minutes ago)

Being empathetic, reasonable and human is against MAGAts and "woke".

[–] Ghyste@sh.itjust.works 26 points 3 hours ago

DEI, or whatever stupid new buzzword they're told to use.

[–] Krauerking@lemy.lol 6 points 3 hours ago

I think it is just an easy excuse and buzzword for "you slow down our max profit efficiency by not being simple" like there is an automated process that all of life needs to fit into. So you punish them out of existence by them either not participating or worse.

So we will pass laws to make it so we don't accommodate to squeeze out a little more profit. What a dumb addiction.

[–] YiddishMcSquidish@lemmy.today 2 points 2 hours ago

Narcoleptics in shambles!

[–] Krauerking@lemy.lol 9 points 3 hours ago (1 children)

I don't know how but everyone seems to agree that if anything requires effort or some level of complex thought away from routine that it should be banned.

Like how did we come to expect life to be so easy?
And the people with power will push it like it is right.

[–] YiddishMcSquidish@lemmy.today 5 points 2 hours ago* (last edited 2 hours ago) (1 children)

Like how did we come to expect life to be so easy?

By it being so easy for so long. How many people do you know that grow any of their own food? How many people do you know that literally never work out and also don't have a physically demanding job? We are victims of our own success. And we have had it so long that we expected it to unsustainably continue ad infinitum.

Also the whole being nice requires a step above basic instincts thing, and conservatives are both lazy physically and intellectually.

[–] Krauerking@lemy.lol 2 points 2 hours ago

See, its funny cause this is probably why I don't fit into the modern western world.

Cause I did not grow up easy. I did/do grow my own food, paid my own way through college with 3 jobs and 2 days of sleep a week and when I had to deal with the fact that I was still broke and unemployable after, I sold myself into indentured servitude and had little control over my life for 6 years before I came back to the US.

I truly can not relate to the life of an average american even if I can empathize that the world sucks. I'm 30 and I joke that I'm 300 at heart.

[–] captainlezbian@lemmy.world 18 points 3 hours ago* (last edited 3 hours ago) (2 children)

Unfortunately I'm not even remotely surprised. Deaf and hard of hearing people are often targets of people who can't handle someone not doing what they say. Once those people feel their words aren't being shown proper deference some of them can't/won't stop their emotional response to regain dominance. Inability to comply (especially in someone who appears capable) becomes refusal in their eyes, and they'll just stretch it back to something we should have done to prevent them from feeling insubordinated. Cops are notorious for it.

I'd never even thought that one might need to tell an airline that you're Deaf. It's a difficult experience as someone hard of hearing, but it's difficult in the way dealing with the DMV is. Ideally you have a hearing person with you, and if not you bring a pen and paper to communicate when you need a shoulder tapped, and just run by context cues and writing for the rest.

Also I hope this lady consented to being recorded and posted. I'd be so humiliated seeing discrimination against me go viral

[–] stoly@lemmy.world 5 points 1 hour ago

Big lawsuit in Seattle some years back as a police officer shot a deaf man in the back for noncompliance.

[–] Aatube@thriv.social 3 points 2 hours ago (2 children)

I hope this lady consented to being recorded and posted

the video caption is first-person

[–] corsicanguppy@lemmy.ca 1 points 1 hour ago

I hope this lady consented to being recorded and posted

the video caption is first-person

I'm not sure how that answers the important question.

[–] captainlezbian@lemmy.world 1 points 1 hour ago

Ok good to know

[–] demlet@lemmy.world 1 points 1 hour ago
[–] Hapankaali@lemmy.world 49 points 4 hours ago (1 children)

I know airlines must accommodate people with disabilities, but for this flight attendant they should probably make an exception.

[–] AA5B@lemmy.world -4 points 4 hours ago* (last edited 4 hours ago) (2 children)

Why? I’m following the Reddit convention of replying before I watch the video, but even if you don’t have someone who can speak sign language,

  • a lot can be communicated by gestures and touch
  • surely the flight attendant has or can get an effing smartphone to type or translate

Edit:

  • she noted on the ticket she was deaf; flight attendants shouldn’t be surprised

Even if that story is bs and the airline’s story about an open container is true

  • they’re not claiming she was visibly drunk
  • we’ve all done that - sucked down our drink so we don’t waste it, even if it’s just water, while complying with open container restrictions
  • reads like an excuse, especially with the detail about the gate agent
[–] Canadian_Cabinet@lemmy.ca 58 points 4 hours ago

They're calling the flight attendant the one with the disability lol

[–] shutz@lemmy.ca 8 points 2 hours ago

You could have at least read the comment you were replying to

[–] Gullible@sh.itjust.works 26 points 4 hours ago* (last edited 2 hours ago) (2 children)

The whole thing is so silly. Wasting everyone’s time instead of ignoring a single drink someone walked on. Is it truly worth 20-30 minutes from 100+ people, yourself included, if a person has a drink? That stewardess must have had a rough week to have made such a fuss over what could have been an inconsequential lie by omission. Even worse if she did this *GAG* for the company.

[–] Krauerking@lemy.lol 12 points 3 hours ago (1 children)

Yeah, even if she downed an open beverage before/while boarding I don't get how that is different from all the other people practically doing shots with added anxiety meds at every airport I have ever been too.
Disposal by aggressive rapid consumption is like an American right of passage.

[–] Gullible@sh.itjust.works 7 points 3 hours ago

Exactly. If she had downed it 3 mins earlier, it would have been 100% kosher? Not worth my time.

[–] aramis87@fedia.io 8 points 4 hours ago

I watched the video when it came out. The first couple sentences the woman speaks do sound as if she's deaf - but then she sounds progressively less deaf as the disagreement goes on. As the public spat continued, I visited her TikTok account and (as of yesterday), she's pinned this December 2024 video where she says the ear doctor told her she's losing her hearing, and you'll notice she's speaking pretty normally.

I have friends and relatives who have become increasingly hard of hearing as they aged, including a couple that have gone completely deaf, and none of them have that "lost hearing before learning to speak" deaf 'accent'. That's because their brain and muscles remember what the movements for those words sound like. They do tend to lose verbal 'crispness' over time, but it takes years. So right off the bat, she was implicitly exaggerating her 'hearing loss' in the viral video.

Someone on yesterday's reddit thread commented in part

I went down a rabbit hole of her TikTok, and she's a disgusting person personality wise. ALWAYS playing the victim. [...] We don't know what led up to this. I hear them constantly bring up "accommodations". My bet is she was making a scene about her "accommodations" and during that the attendant saw the cup. Rather deal with someone whose drunk [...] [they] decided to kick her off so she can [...] calm down.

To which someone else replied

I used to follow her TikTok (until I realized she is super annoying) and she is both a law student and is rather litigious in general. She’s involved in a variety of legal issues with her HOA (which was the story that initially got me to follow, admittedly but it’s no longer interesting).

I'm betting that this isn't the only person who's found her annoying and the HOA storyline now boring and she's lost followers, and this is her latest attempt to ~~recoup followers~~ grift.

[–] notsosure@sh.itjust.works 1 points 4 hours ago (1 children)
[–] captainlezbian@lemmy.world 5 points 3 hours ago

Absolutely not only in America. Ask your local Deaf community about discrimination they experience