this post was submitted on 29 Jul 2025
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[–] Ulrich@feddit.org 284 points 1 week ago (50 children)

I think it's generally a brilliant solution but there are a couple of problems here:

  1. The scanner seems to flag fucking everything and charge for minor damage where a human would probably flag it as wear.
  2. No one is allowed to correct the scanner:

Perturbed by the apparent mistake, the user tried to speak to employees and managers at the Hertz counter, but none were able to help, and all "pointed fingers at the 'AI scanner.'" They were told to contact customer support — but even that proved futile after representatives claimed they "can’t do anything."

Sounds to me like they're just trying to replace those employees. That's why they won't let them interfere.

[–] captain_aggravated@sh.itjust.works 139 points 1 week ago (13 children)

Sounds like they want to lose those customers.

[–] SanctimoniousApe@lemmings.world 18 points 1 week ago (5 children)

But they know their competitions are doing to adopt the same type of tech, so where are those customers going to go when they have no choice?

[–] kwarg@mander.xyz 9 points 1 week ago (3 children)

I use an app called GoMore in some places in Europe that allows you to rent cars from other peers. The rental process is cheaper and faster--everything is done through the app--and you avoid these shady corpo practices.

[–] Pieisawesome@lemmy.dbzer0.com 2 points 1 week ago

Turo is probably the closest equivalent in the US

[–] Auli@lemmy.ca 0 points 1 week ago

For now till the shit that happens with Airbnb happens there. With the corporations just renting all the cars.

In the US, Turo is basically that.

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