Because they have to, because their store is based in bribing developers for artificial exclusivity in an attempt to hurt Valve for proving that Pig Swiney was a moron a decade ago when he said PC gaming was dead.
This is all a vain attempt by a man child to get back at Gabe, and it’s abso fucking lutely a hilarious delight what an abject failure it all is.
Garbage store with no customer services struggles and burns money, because that’s what’s lazy customer fucking cash grabs should do - burn. Fuck epic, fuck Swiney, and fuck you if you defend them.